Service philosophy

 

Corporate beliefs: what is received, what is loyal

Corporate image slogan: Vibrant all directions, universal integration

Enterprise mission: to be an honest person, to create a pinnacle product, to be a pragmatic enterprise

Enterprise spirit: Entrepreneurship is the foundation, innovation is the soul, and integrity is based

Management philosophy: institutionalized and humanized management, orderly and effective unity

Employee beliefs: the same desire from top to bottom, invincible

Team spirit: learning team, collaborative team, efficient team

Talent concept: eclectic, tolerant is great, people-oriented, motivates his aspirations, exerts his talents, and warms his heart

R&D philosophy: create new markets and create high value

 

 

Three Guarantees

 

Honest service and sincerely treat each other

Provide users with caring, timely and professional services;

Create the greatest value for users, and improve user satisfaction with high-quality services.

We promise you:

1. Products

As an industry leader in producing high-quality transmission components, Guangzhou Dingding Automation provides mechanical couplings throughout Southeast Asia. With more than ten years of experience in transmission, we are leading the development direction of coupling technology and provide users in all industrial fields with complete transmission solutions. The Dingding brand is a symbol of quality, innovation, speed, reliability, flexibility and close cooperation with users.

 2. After-sales service during the product warranty period

When all products of our company are signed in the contract, if there is no special agreement, if the user has quality problems under normal use conditions, the warranty period is one year from the date of delivery. Quality problems arising during the use of the product will be answered within 8 hours after the user asks. If the warranty period expires, we can also provide various preferential maintenance services.

3. Free services

A. After customers formally establish business relationships, our company will provide customers with the latest technical information for free, and new products can be tried for free.

 B. After users purchase our products, we will provide guidance on product installation, commissioning and daily foreseeable maintenance within our company.

 C. Accept the opinions of users humbly and meet their needs.

 D. The company arranges sales engineers on duty during holidays, and customers’ calls and letters are processed and answered within 8 hours.

 E. Our technical sales engineers and well-trained sales team are very happy to provide services to you. 24-hour sales, supervision and technical support line: 020-81938683 13828437393 13660220029

 The latest ERP management system enables us and all users to establish the most suitable network, so that we have fast and reliable delivery capabilities. We have a stock of hundreds of coupling parts all year round to meet your urgent needs at any time. At the same time, cooperate with the large logistics company SF Express to deliver the goods to you in the fastest way, and track the logistics situation around the clock to ensure that the products can reach every corner of Southeast Asia on time.